Cognite cookie policy

Cookies and Similar Technologies Policy

In order to identify you and/or your device(s), Cognite utilizes cookies and other similar technologies (such as web beacons, pixels, ad tags, and device identifiers) on the website. This enables us to make improvements to our website and gives you the best browsing experience possible.

See the section below for more information on the cookies and related technologies that we and our third-party partners use, the reasons why we use them, and how to turn them off.

What is a cookie?

A cookie is a small text file that is downloaded to your device (computer, tablet and/or mobile devices) when you visit our websites or encounter our advertisements elsewhere on the internet. Cookies contain unique identifiers known as cookie IDs. A cookie ID has a unique string of character that enables websites and servers to recognise and connect with the specific internet browser where the cookie is saved. Each browser has its own cookie ID, therefore, websites and servers are able to distinguish between different browsers. As a result, when you visit a website multiple times using the same browser, the website can recognize your browser and adjust its services or contents based on your past interactions and preferences. Cookies allows our websites to optimize the information and offers presented on our website to suit your preference, and provide a more personalized and tailored experience to users.

Local storage of cookies involves storing various types of data locally on your device through your web browser. Such locally stored data can, for example, contain user preferences, information about how you have browsed our websites, the browser you are using, the advertisements you have been shown, and similar behaviors on websites with which we collaborate.

Our cookies and similar technologies serve various purposes. They are either essential for the operation of our services, give you extra functionalities, aid in enhancing our performance, or enable us to provide relevant and targeted ads.

We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session), and cookies and similar technologies that remain on your device for a longer period (persistent).You have the option to block, delete, or disable these cookies if your device permits it. You can manage your cookies and your cookie preferences in your browser or device settings.

Third party service providers

We partner with third party service providers (“authorized service providers”) to assist us in multiple facets of our business operations and aid us in delivering various services on our platforms. These authorized service providers are authorized to place third-party cookies, web beacons or similar technologies on your devices. Thus, they may deploy cookies on your device through our platform (third-party cookies) and gather information through cookies on our sites, platforms, applications and tools with our permission.

However, these authorized service providers are strictly prohibited from collecting any of your personal information for their own purposes within our sites or services. These authorized service providers are bound by confidentiality agreements and other legal restrictions regarding their use or collection of personal information. Please note that third party cookies are covered by the third-parties’ privacy policy.

Below is a list of third-party providers associated with the Cognite website, applications, and other platforms:

'6sense', 'Adobe', 'Albacross Nordic AB', 'Bing', 'Cloudflare', 'DoubleClick (owned by Google)', 'Facebook Inc.', 'Google Adsense', 'Google Analytics', 'Google Inc.', 'Hotjar Ltd.', 'Hubspot', 'LinkedIn', 'Microsoft', 'Microsoft / Bing', 'Openli by Legal Monster ApS', 'Outbrain', 'Reddit', 'Spotify', 'Twitter', 'Youtube', 'YouTube', 'Zoom'

By visiting our website - www.cognite.com, you consent to us or any authorized service provider placing cookies in your browser.

Types of cookies

There are several types of cookies:

Cookie based on storage:

Session cookies: These contain only data from your current visit. They are temporary, expire at the end of your browser session and allow us to link your actions during that particular browser session. Once the browser window closes, all session cookies are removed from the device.
Persistent cookies: These are stored on your device for a specified period defined within the cookies. A persistent cookie activates each time you visit the website that created that particular cookie, allowing us to remember your preferences or actions across multiple sites. Persistent cookie can be manually deleted on your device.

Cookie based on domain:

First-party cookies: These cookies are set by the web server of the visited page and share the same domain. This is local storage that Cognite sets itself, among other things, to ensure the website works and to provide the best possible user experience.
Third-party cookies: These are set by a third party site separate from the site you are visiting. In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies.

Other similar technologies

Web beacons, also called pixel tags or tracking pixels, are tiny transparents images as small as 1x1 pixel in size that are embedded invisibly on web pages and emails, requiring a call (which provides device and visit information) to our servers for the pixel to be rendered in those web pages and emails. We use pixels to learn more about your interactions with email contents or web contents, such as whether you interacted with ads or posts. Web beacon can also enable us and third parties to place cookies on your browser.

We use web beacons together with cookies to help us understand how you interact with our websites and the emails we send you; to help us improve your browsing experience; to ensure that content is relevant to you; and to better manage our website and email content.

Social Media

Our sites include social media features, such as the Facebook “Like” button and widgets, the “share this” widget, or interactive mini programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third-party or hosted directly on our sites. Your interactions with these features are governed by the privacy statement of the company providing it. We may post Cognite’s information on social media sites. Your comments and other reactions will be visible if you respond.

Cookies and other technologies classification

The use of cookies and web beacons fall under the following four categories:

Strictly Necessary

We may use cookies, web beacons, or similar essential technologies to ensure the functionality of our sites, services, applications, and tools. These technologies enable you to access our website and platforms, utilize our features, and improve security. Without these cookies, our website and other platforms would not operate effectively.

Performance

These cookies, web beacons, or similar technologies gather information on your website usage to evaluate the performance of our website, applications, services, and tools. This includes analyzing user interactions, assessing message engagement, tracking item or link views, and refining website content, applications, services, or tools. Additionally, they assist in identifying irregular site behavior as part of our analytical practices to comprehend visitor engagement.

Functionality

These cookies allow us to remember the choices you make, offer you enhanced functionality and more personalized features when you interact with our sites, services, applications, or tools. This may involve recognizing your identity upon signing in, keeping track of your specific preferences, interests, or past items viewed to optimize content presentation. These cookies can also be used to remember changes you have made to text size, fonts and other customizable aspects on our web pages.

Advertising or Targeting Related

We may employ first-party and third-party cookies and web beacons to provide tailored content, including advertisements matching your interests, across our sites and/or third-party platforms. This involves utilizing technologies to gauge the relevance of delivered advertisements and content to you, including tracking whether you have interacted with an advertisement.

Protecting personal information

If necessary, we protect our cookies and similar technologies to ensure that only we and/or our authorized service providers can interpret them. We do this by assigning a unique identifier to the cookies, exclusively for our interpretation. None of your personal information is stored within our cookies or similar technologies. Any personal data collected and stored using these technologies is obtained through notice and consent, and in accordance with the General Data Protection Regulation. We obtain your consent by providing clear notice regarding the use of these technologies and offering you the option to disable them, as outlined below.

Managing cookies in your browser

Most browsers are set to automatically accept cookies, but you can change the settings to not accept cookies. When you visit our website, you will receive a notification informing you that we have placed cookies on your computer to facilitate website display to you. By continuing to use our website, additional cookies will be placed on your computer to enhance your browsing experience and help us understand how we can improve our services to you.

If you prefer not to have cookies on your computer or device, you can use the following options to opt out:

Configure your browser settings to reject all cookies.
allow only trusted sites to set cookies.
accept cookies only from the current website you are visiting.

The same settings usually allow you to choose which websites you allow cookies from, including third parties associated with the websites. You can also request to be notified each time a new cookie is stored.

Remember that by deleting cookies, this may impact certain features on our website, affect your browsing experience and result in our website not functioning optimally. For example, you might need to log in again each time.

For guidance on managing and deleting cookies based on your browser type, we recommend visiting www.aboutcookies.org.

How can I see which cookies are stored in my browser?

In your browser settings, you will usually find an overview of all cookies stored, allowing you to delete the ones you don't want. Browsers typically store all cookies in a specific folder on the hard drive, so you can also examine the content in more detail.

There are also services designed specifically for users to keep track of cookies and other tracking mechanisms, such as www.ghostery.com or www.disconnect.me.

Cookies categories

The following is a list of some of the cookies utilized by Cognite:

Cookies	Service	Purpose	Type	Category	Duration
_cf_bm	Cloudflare	Used to secure usage of the website and mitigate automated traffic from bad bots	Cookie	Strictly Necessary	0 days
_cfduid	Cloudflare	Only used when customers utilize a specific Enterprise feature within the Rate Limiting feature.	Cookie	Strictly Necessary	30 days
_cfruid	Cloudflare	Only used when customers utilize a specific Enterprise feature in the Rate Limiting feature	Cookie	Strictly Necessary	Session
_cfuvid	Cloudflare	Used when a site uses this option in a Rate Limiting Rule, and is only used to allow the Cloudflare WAF to distinguish individual users who share the same IP address.	Cookie	Strictly Necessary	Session
isPrimaryDomain	Legal Monster ApS	Article 6.1(c) GDPR: Legal obligation.	Cookie	Strictly Necessary	Session
legalmonster-consent-cache	Legal Monster ApS	Used to remember when a user has given consent to a particular agreement to avoid asking them again.	Cookie	Strictly Necessary	Session
legalmonster-cookie-consent	Legal Monster ApS	Used to remember the user’s settings for cookie consent.	Cookie	Strictly Necessary	180 days
legalmonster-user	Legal Monster ApS	Used to associate consent with a particular user.	Cookie	Strictly Necessary	180 days
hjAbsoluteSessioninProgress	Hotjar	The cookie is used to detect the first pageview session of a user.	Cookie	Performance/Analytics	0 days
hjFirstSeen	Hotjar	Used to identify a new user’s first session.	Cookie	Performance/Analytics	0 days
_hjid	Hotjar	Used to persist the random user ID, unique to that site on the browser	Cookie	Performance/Analytics	365 days
_hjlncludedInSessionSample	Hotjar	Used to let Hotjar know whether that visitor is included in the data sampling defined by the site’s daily session limit	Cookie	Performance/Analytics	0 days
_hjSessionUser_1798939	Hotjar	used to persist to User ID, unique to that site on the browser	Cookie	Performance/Analytics	365 days
_hjTLDTest	Hotjar	Used for different URL substring alternatives until it fails.	Cookie	Performance/Analytics	Session
amputk	Hubspot	keeps track of a visitor's identity.	Cookie	Performance/Analytics	365 days
_hssc	Hubspot	Used to determine if HubSpot should increase the session numbers and the timestamps in the _hstc cookie.	Cookie	Performance/Analytics	0 days
_hssrc	Hubspot	If this cookie does not exist when HubSpot manages cookies, it is considered a new session.	Cookie	Performance/Analytics	Session
_hstc	Hubspot	Used for tracking visitors.	Cookie	Performance/Analytics’	390 days
hubspotukt	Hubspot	Used for user authentication.	Cookie	Performance/Analytics	365 days
_GA	Google Analytics	Distinguishes unique users by assigning a randomly generated number as a client identifier.	Cookie	Performance/Analytics	365 days
_gat_gtag_UA_2210254_25	Google Analytics	Used to identify the website that data is collected for.	Cookie	Performance/Analytics	0 days
_gid	Google Analytics	Associated with google universal analytics.	Cookie	Performance/Analytics	1 day
_fbp	Facebook	Used to deliver a series of advertisement products such as real bidding from third party advertisers.	Cookie	Marketing	90 days
fb	Facebook	Used for marketing purposes	Cookie	Marketing	Session
AnalyticsSyncHistory	LinkedIn	Used to store information about the time a sync with the lms_analytics cookies took place for users in the designated countries.	Cookies	Marketing	30 days
bcookie	LinkedIn	Used by the social networking service, LinkedIn, for tracking the use of embedded services.	Cookie	Marketing	730 days
denial-client-ip	LinkedIn	Used for anti-scraping and DOS prevention.	Cookie	Marketing	0 days
denial -reason-code	LinkedIn	Used for anti-scraping and DOS prevention.	Cookie	Marketing	0 day
Lang	LinkedIn	Used to remember a user’s language setting.	Cookie	Marketing	Session
lidc	LinkedIn	LinkedIn cookie for marketing.	Cookie	Marketing	1 day
li_sugr	LinkedIn	LinkedIn Insight Tag, when IP address is not in a designated country.	Cookie	Marketing	90 days
ln_or	LinkedIn	Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.	Cookie	Marketing	1 day
UserMatchHistory	LinkedIn	LinkedIn Ads ID syncing.	Cookie	Marketing	30 days
IDE	Google Inc.	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.	Cookie	Marketing	390 days
test_cookie	Google Inc.	Set by DoubleClick (which is owned by Google) to determine if the visitor’s website browser supports cookies	Cookie	Marketing	0 day
VISITOR_INFOR1_LIVE	Youtube	Set by Youtube to keep track of users preference for Youtube videos embedded in sites.	Cookie	Marketing	180 days
_uetsid_exp	Microsoft/Bing	Contains the expiry date for the cookies with corresponding name.	Cookie	Marketing
demdex	Adobe	Helps Adobe Audience Manager perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting etc.	Cookie	Marketing	180 days
dpm	Adobe	Adobe Audience Manager - data management platform use this cookie to record information around synchronization of IDs	Cookie	Marketing	180 days

Amendment of this cookie policy

We may amend this cookie policy with immediate effect from time to time to comply with law or to meet our changing business requirements without notice to you. Where local regulations require, we will obtain consent from you for any new use of cookies. You should read and review this page regularly to see if there have been any changes.

Questions and Complaints.

Should you have any questions about this Cookie Policy, please contact us by email via privacy@cognite.com or at our office address below. We will respond to your inquiry as soon as possible.

Cognite A.S.

Aker Tech House

John Strandruds vei 10-12

1366 Lysaker

Norway

+47 95 09 21 00