Two Teams. One Losing Fight.
In industry, production and supply chain are not managed together. Separate KPIs, siloed legacy systems, and different metrics keep them apart. Operations focus on maximizing production and OEE, while supply chain teams chase On-Time, In-Full (OTIF) delivery targets. Both are keystones to the business's overall success, but they’ve been optimized in isolation, as if there is a wall between them. Optimizing for one without considering the other leads to a tug-of-war that manifests itself as operations and supply chain teams constantly clashing.
This becomes painfully clear when plans change. One disruption can set off a chain reaction that spans the organization. Production derails, inventory runs out, and customer commitments get missed. Both production and supply chain teams suffer.
The information exists, but it’s scattered across disconnected systems with no understanding of relationships. By the time teams identify the disruption and its exact impact on different functions, crucial time has slipped by. The lack of contextualization to understand why a disruption is important burns time that production and supply chain teams desperately need to pivot. This leads to excess inventory that eats away at the budget, lost production from last-minute pivots, and missed customer deliveries. Organizations face a decision latency tax of 5 cents on the dollar due to delayed decisions.
The Real-Time Bridge Your Operations Is Missing
The divide between production and supply chain has persisted not because organizations lacked data, but because the data was not connected in context. The Cognite® Integrated Supply Chain offering changes that by serving as the real-time operational link between your plant floor and your supply chain. It automatically maps the relationships between production data, demand, inventory, logistics, and supply chain events into a single trusted picture that every team can act on.
Integrated Supply Chain is designed for the industrial heroes across procurement, transportation, warehouse management, and plant operations who are drowning in alerts but starved for context. When a disruption hits, teams no longer scramble across disconnected systems to piece together the impact. Cognite surfaces it automatically by showing crucial details, such as which production lines are affected, which customer orders are at risk, and the available options. This gives teams the context they need to make the right decision before the window to act closes. It enables this by:
- Unifying Data Visibility - Break down cross-functional silos with a unified view of supply chain and production data
- Cutting Disruption Latency - Detect unexpected changes and immediately contextualize their impact across production, procurement, and distribution
- Accelerating RCA - Diagnose the “why” behind disruptions within the context of the historical and real-time data to prevent future disruptions
- Powering Adaptive Action - Pivot dynamically to disruptions to protect and optimize both OEE and OTIF
Instead of showing flat, isolated data points (like a late shipment), Cognite automatically contextualizes and maps the relationships between supply chain and production to explain exactly why a disruption matters to real-time production. Teams can see whether a late shipment means production running out of raw materials, whether scheduled maintenance will need to be pushed out, which customer orders will be impacted, and more.
As Simon Ellis, Group Vice President at IDC, put it:
Bridging this gap demands a semantically rich, real-time operational layer capable of supporting both AI agents and AI-native applications that can leverage workforce expertise and trusted context. With this unique approach, industrial organizations can work toward an optimized balance between Overall Equipment Effectiveness (OEE) and on-time, in-full (OTIF) that maximizes operational returns while delivering faster, more resilient outcomes for customers.
Why the Industrial Knowledge Graph Changes Everything
The contextualization behind Cognite’s Industrial Knowledge Graph is where value is born between the edges of supply chain and production, mapping the relationships and exactly why it matters to your operations. When an unexpected customer order arrives, the Industrial Knowledge Graph automatically assembles the full picture. Production line availability, inventory levels, maintenance schedules, existing order commitments, and the combined OEE and OTIF impact are all pulled together in seconds, not hours.
This is made possible with:
A single data model designed for the supply chain. More than 100 prebuilt industrial-grade extractors ingest real-time data from planning systems, ERPs, Warehouse Management Systems (WMS), TMS, historians, and cloud data lakes.
The Industrial Knowledge Graph. Cognite Data Fusion® maps the complex relationships between OT, IT, and engineering data into a live, queryable source of truth — aligned to SCOR, ISA-88, and ISA-95 standards. This provides a trusted, robust data foundation with the high level of data quality required.
Agentic AI grounded in your operations. Cognite Atlas AI™ delivers packaged agents from day one: the Supply Chain Risk and Deviation Watchtower, which continuously monitors production, demand, inventory, and logistics to surface AI-prioritized risks and recommended actions; and the Supply Chain Data Scout, which enables natural language querying across the full supply chain knowledge graph.
Bringing Clarity to the Plant Floor and Supply Chain
Understanding the ripple effects of production and supply chain events unlocks new value for organizations as they pivot faster and become more resilient to the inevitable changes in the supply chain. Contextualization of production and supply chain data enables industrial teams to optimize OEE by up to 20%, OTIF by up to 15%, and protect up to 5% of top-line revenue from delayed decisions.
Integrated Supply Chain is designed to bridge the gaps between supply chain suites and production. ERP and planning suites are powerful for forecasting, but blind to the current physical state of operations. Looking at only half the picture and trying to make the right decisions in time-sensitive situations is near impossible. Cognite fills that gap by contextualizing the overlap between production and supply chain.
The offering is built on an open ecosystem of best-in-class partners: AWS for cloud and AI infrastructure, FourKites for real-time logistics visibility, Deloitte for supply chain transformation expertise, and Radix for industrial implementation. Full flexibility on cloud, LLM, and application providers.
Protecting Your Operations and Your Margins
Continuing to tolerate an isolated value chain no longer has to be the status quo. The divide between operations and supply chain data has dragged down the potential of many sites and their bottom line. Accepting a decision latency tax of 5 cents on every dollar is entirely optional. With the proven ability to dynamically scale OEE by up to 20%, elevate OTIF by up to 15%, and reclaim up to 5% of top-line revenue, unifying operations and your supply chain is the defining next step of the industry. Resolve disruptions before they take down your operations and leave your teams scrambling with last-minute changes.
Learn more at cognite.com or contact your Cognite representative.